Frequently Asked Questions (FAQ)
How long does shipping take?
We typically process orders within 1-2 business days. After that, your package is in the hands of our trusted international and local carriers. Standard shipping takes about 6-12 business days, so your goodies should arrive within 14 business days from when you placed your order. While we can't directly control shipping times once the package leaves our warehouse, we're always here to help if you have any questions!
How do I track my order?
Once your order has been shipped, you'll receive a tracking number via email. You can use this tracking number to check the status of your shipment on our Order Tracking page.
What is your return policy?
We offer a 30-day hassle-free return policy. If you're not satisfied with your purchase, you can return it within 30 days for a refund or exchange. Items must be in their original condition.
How much do you charge for shipping?
We offer FREE AND PAID Shipping !
Do you offer refunds?
Yes! If your item arrives damaged, defective, or significantly different from what was described, we’ll provide a full refund or replacement. Please contact us within 7 days of delivery with photos of the issue.
Can I cancel or modify my order?
We process orders quickly, but if you need to cancel or make changes, contact us within 12 hours of placing your order. Once the order has been processed, we can no longer make changes.
What payment methods do you accept?
You can use all the Credit Cards, Shop Pay and PAYPAL
How can I contact customer support?
Our support team is available 24/7 to help you! You can reach us via email, live chat, or our contact form. We aim to respond within 24 hours.