Alana | High Waist Flared Jeans
$126.04 $56.69
- Free Shipping & Money back guarantee
- Secure payment with Paypal & Credit
- Buy 2 Extra 10% Off and Buy 3 Extra 20% Off
SALE UPDATE: Due to the high order volume, our stock is very limited... If you are still able to press the 'Add to Cart' button, there's still some stock left!
Product Details
Shipping Information
Parcels could be shipped and posted from many countries in the world, depending on the product purchased and the customer's country.
We typically process orders within 1–2 business days (Processing Time). After that, the package is in the hands of our trusted international and local carriers. Standard shipping usually takes 6–12 business days (Shipping Time), so your order should arrive within 14 business days Total Delivery Time from the date of purchase. Once the order is handed over to the courier, OKOHOKO team no longer has control over the shipping process.
Country | Estimated Shipping Time |
---|---|
United States | 6-12 business days |
United Kingdom | 6-12 business days |
Canada | 6-12 business days |
Australia | 6-12 business days |
New Zealand | 6-12 business days |
Germany | 6-12 business days |
Returns & Refunds
We strive to ensure you are delighted with your OKOHOKO purchase. Please review our full policy regarding returns and refunds here https://okohoko.com/policies/refund-policy.
If your product arrives damaged, defective, or incorrect, please contact us within 15 days of delivery with clear photo proof. Once confirmed, we’ll gladly offer a free replacement or refund, based on your preference.
To be eligible for a return, items must be in their original condition, unworn, and with tags (if applicable). We do not accept returns for change of mind or sizing issues unless there’s a product fault.
Refunds will be processed to your original payment method within 5–10 business days after approval. Shipping fees (if any) are non-refundable unless the issue was our fault.
Still need help? Contact our support team—we're here to make it right. 🤝
👀Do you need help with this product?
Need help with sizing? Check the size chart within "Product Details". Or, if you need information and advice about this product, for example regarding sizes, materials, etc., copy the link from your browser and paste it into the live chat and ask me what you want :)
Frequently Asked Questions
Got a question? We are here to answer!
Parcels could be shipped and posted from many countries in the world, depending on the product purchased and the customer's country.We typically process orders within 1–2 business days (Processing Time). After that, the package is in the hands of our trusted international and local carriers. Standard shipping usually takes 6–12 business days (Shipping Time), so your order should arrive within 14 business days Total Delivery Time from the date of purchase. Once the order is handed over to the courier, OKOHOKO team no longer has control over the shipping process.
Total Delivery Time = Processing Time + Shipping Time
Currently, a LIMITED-TIME FREE STANDARD SHIPPING promotion is active but is ending soon. Once this offer expires, the standard shipping rates will resume for all eligible orders.
There are no extra costs to pay, the price on the store is the final price, including Tax, Duties, and VAT. There is no Tax shipping to the UK. The customer doesn't have to pay any other hidden costs than the prices shown in the store.
You can find it in the product page.
We accept Credit Cards, Shop Pay and PAYPAL
Yes! If your item arrives damaged, defective, or incorrect item from what ordered, we’ll provide a full refund or replacement. Please contact us within 14 days of delivery with photos of the issue.
Please understand that we cannot exchange an item or accept returns or offer refunds for issues related to change of mind or incorrect sizing chosen by the customer, unless the item itself has a manufacturing fault. We encourage you to consult our sizing guides or contact us with any questions before placing your order.
For an item to be eligible for return (in the case of damage, defect, or incorrect item as outlined above), it must be in its original condition: unworn or unused, with all original tags attached (if applicable), and preferably in its original packaging.
Refunds (if applicable) are issued to the original payment method within 5–10 business days of approval. Shipping fees (if any) are non-refundable unless the issue was our fault.
Learn more on our Return Policy page.
Please understand that we cannot exchange an item or offer refunds for issues related to change of mind or incorrect sizing chosen by the customer, unless the item itself has a manufacturing fault. We encourage you to consult our sizing guides or contact us with any questions before placing your order.
Damaged, Defective, or Incorrect Items
- Inspection: Please inspect your order carefully upon reception.
- Reporting: If you receive an item that is damaged, defective, or incorrect, please contact us immediately, and no later than 15 days after delivery.
- Proof Required: To help us resolve the issue efficiently, please provide your order number and clear photographic evidence illustrating the damage, defect, or incorrect item.
Resolution: Once we have verified the issue, we will gladly offer you the choice of a complimentary replacement or a full refund to your original payment method.
See detailed policy here.
We strive to process orders promptly. If you wish to cancel or modify your order, please contact us within 12 hours of placing it. Once an order has been processed, we are unfortunately unable to make any changes.
Our support team is available 24/7 to help you! You can reach us via email at support@okohoko.com, Live Chat inside the website, or our contact form. We aim to respond within as soon as possible. Live Chat is the best and fast way!