California Consumer Privacy Act (CCPA) Policy

Last updated: November 29, 2025

This CCPA Policy explains the rights of California residents under the California Consumer Privacy Act (CCPA) and how OKOHOKO™, operated by ECOMBIZBOX LLC (“we,” “our,” or “us”), collects, uses, and shares personal information.

Your Rights Under CCPA

If you are a California resident, you have the following rights regarding your personal information:

  • Right to Know: You may request details about the categories and specific pieces of personal information we collect, use, and disclose.
  • Right to Delete: You may ask us to delete personal information we hold about you, subject to certain exceptions (e.g., legal obligations, fraud prevention).
  • Right to Opt‑Out: You may opt out of the sale or sharing of your personal information.
  • Right to Non‑Discrimination: We will not deny services, charge different prices, or provide lower quality if you exercise your CCPA rights.

Information We Collect

We may collect the following categories of personal information:

  • Identifiers (name, email, phone number, address)
  • Commercial information (purchase history, order details)
  • Internet activity (IP address, browser type, site usage data)
  • Payment and billing details (processed securely via trusted gateways)
  • Customer service communications

How We Use Personal Information

We use personal information to:

  • Process and deliver orders
  • Provide customer support
  • Improve our website and services
  • Conduct marketing and promotions (where permitted)
  • Detect fraud and enhance security
  • Comply with legal and regulatory requirements

Sharing of Information

We may share personal information with:

  • Service providers and vendors who help us operate our business
  • Affiliates and business partners
  • Government authorities when required by law

We do not sell personal information for monetary value. Certain sharing for advertising or analytics may be considered a “sale” or “sharing” under CCPA.

Exercising Your Rights

To submit a request under CCPA:

We will respond within 45 days of receiving a verified request.

Do Not Sell My Personal Information

California residents may opt out of the sale or sharing of personal information by contacting us at support@okohoko.com or visiting our Do Not Sell My Info Page.

Contact Information

Store Name: OKOHOKO™
Operated by: ECOMBIZBOX LLC
Business Registration Number: 93-4817610
Address: 30 N Gould St, Sheridan, Wyoming 82801, United States
Email: support@okohoko.com
Phone: +1 (307) 242-6413

Customer Service Hours: Monday to Friday: 8:00 a.m. – 5:00 p.m. (MST)
Response Time: We will try to respond within 24 hours.