At OKOHOKO™, we aim to make your shopping experience seamless by providing clear and reliable shipping guidelines. All orders within the United States qualify for free delivery.

Shipping Coverage

This policy applies to shipments sent to customers located in the United States.

Delivery Schedule

• Order cutoff time: Orders placed after 5:00 PM (MST) will be processed the next business day.
• Handling time: Typically 1–2 business days (Monday through Friday).
• Transit time: Approximately 5–8 business days, depending on the carrier and destination.
• Estimated delivery window: 6–10 business days in total from the date of purchase.

Carrier Partners

We work with trusted carriers such as USPS, UPS, and FedEx to ensure safe and timely delivery.

Shipping Costs

• Free Shipping: Available for all orders within the United States, with no minimum purchase required.
• Paid Shipping (if applicable): For destinations outside the free shipping zone, costs will be calculated at checkout.

Order Tracking

Once your order ships, you will receive an email confirmation with a tracking number. You can monitor your package through our [Order Tracking Page URL].

Delivery Concerns

If you experience delays, lost packages, or damaged shipments, contact our customer service team immediately. We will work with the carrier to resolve any issues promptly.

Questions & Support

For more information, visit our FAQ page at [FAQ Page URL] or reach out to our support team via email or phone.

Contact Information

Store Name: OKOHOKO™
Operated by: ECOMBIZBOX LLC
Business Registration Number: 93‑4817610
Address: 30 N Gould St, Sheridan, Wyoming 82801, United States
Email: support@okohoko.com
Phone: +1 (307) 242‑6413
Customer Service Hours: Monday–Friday, 8:00 AM – 5:00 PM (MST)
Response Time: We aim to respond within 24 hours.